Privacy
Inleiding
Welkom bij het privacybeleid van J.M. HUBER.
J.M. HUBER respecteert uw privacy en verbindt zich ertoe uw persoonlijke gegevens te beschermen. Dit privacybeleid informeert u over de manier waarop wij omgaan met uw persoonlijke gegevens wanneer u rechtstreeks met ons handelt of onze website bezoekt (ongeacht waarvandaan u deze bezoekt) en informeert u over uw privacyrechten en hoe de wet u beschermt.
1. Belangrijke informatie en wie we zijn
Doel van dit privacybeleid
Dit privacybeleid is bedoeld om u informatie te geven over de manier waarop J.M. HUBER uw persoonsgegevens verzamelt en verwerkt via uw gebruik van deze website of wanneer u rechtstreeks met ons te maken hebt, met inbegrip van alle gegevens die u aan ons verstrekt wanneer u een monster aanvraagt, informatie vraagt over onze producten, een product koopt of meer in het algemeen met ons te maken hebt als klant of leverancier of als potentiële klant of leverancier binnen het toepassingsgebied van de algemene verordening gegevensbescherming van de EU (Verordening (EU) 2016/679) ("GDPR").
Deze website is niet bedoeld voor kinderen en we verzamelen niet bewust gegevens over kinderen via de website of op enige andere manier.
Het is belangrijk dat je dit privacybeleid leest, zodat je volledig op de hoogte bent van hoe en waarom we je gegevens gebruiken.
Verantwoordelijke
J.M. HUBER bestaat uit verschillende juridische entiteiten, waarvan u hier de details kunt vinden. Dit privacybeleid wordt uitgegeven namens de J.M. HUBER Group, dus wanneer we J.M. HUBER, "wij", "ons" of "onze" vermelden in dit privacybeleid, verwijzen we naar het relevante bedrijf in de J.M. HUBER Group dat verantwoordelijk is voor de verwerking van uw gegevens. J.M. HUBER is de beheerder en verantwoordelijke voor deze website.
Als u vragen hebt over dit privacybeleid, inclusief verzoeken om uw wettelijke rechten uit te oefenen, kunt u een e-mail sturen naar huberdataprivacy@huber.com
. U hebt mogelijk het recht om een klacht in te dienen bij de relevante Data Privacy Agency (DPA) van het land waar u gevestigd bent binnen de Europese Economische Ruimte, als u daar verblijft. We zouden het echter op prijs stellen als we de kans krijgen om uw problemen op te lossen voordat u contact opneemt met de betreffende gegevensbeschermingsautoriteit, dus neem in eerste instantie contact met ons op.
Wijzigingen in het privacybeleid en uw plicht om ons op de hoogte te stellen van wijzigingen
Ons privacybeleid wordt regelmatig herzien. Bijgewerkte versies van het beleid worden hier geplaatst.
Het is belangrijk dat de persoonlijke gegevens die wij over u bewaren accuraat en actueel zijn. Houd ons op de hoogte als uw persoonlijke gegevens veranderen tijdens uw relatie met ons.
Koppelingen naar derden
Deze website kan links bevatten naar websites, plug-ins en applicaties van derden. Als u op deze koppelingen klikt of deze koppelingen inschakelt, kunnen derden gegevens over u verzamelen of delen. Wij hebben geen controle over deze websites van derden en zijn niet verantwoordelijk voor hun privacyverklaringen. Wanneer u onze website verlaat, raden we u aan het privacybeleid te lezen van elke website die u bezoekt.
2. De gegevens die we over u verzamelen
Persoonsgegevens of persoonlijke informatie zijn alle gegevens over een persoon aan de hand waarvan die persoon kan worden geïdentificeerd. Hieronder vallen geen gegevens waarvan de identiteit is verwijderd (anonieme gegevens).
We kunnen verschillende soorten persoonlijke gegevens over u verzamelen, gebruiken, opslaan en overdragen die we als volgt hebben gegroepeerd:
- Identiteitsgegevens omvatten voornaam, meisjesnaam, achternaam, gebruikersnaam of vergelijkbare identificatiecode en titel.
- Contactgegevens omvatten factuuradres, afleveradres, professioneel adres en e-mailadres en telefoonnummers.
- Financiële gegevens omvatten bankrekeninggegevens van onze klanten of leveranciers.
- Transactiegegevens omvatten gegevens over betalingen aan en van onze klanten en leveranciers en andere gegevens over producten die onze klanten bij ons hebben gekocht of die onze leveranciers aan ons hebben verkocht.
- Technische gegevens omvatten het internetprotocoladres (IP-adres), uw inloggegevens, browsertype en -versie, tijdzone-instelling en locatie, browserplug-intypes en -versies, besturingssysteem en platform en andere technologie op de apparaten die u gebruikt om toegang te krijgen tot deze website.
- Profielgegevens omvatten uw gebruikersnaam en wachtwoord (indien van toepassing), aankopen of bestellingen door onze klanten of leveranciers, hun interesses, voorkeuren, feedback en reacties op enquêtes (indien van toepassing).
- Gebruiksgegevens omvatten informatie over hoe u onze website gebruikt.
- Marketing- en communicatiegegevens omvatten uw voorkeuren voor het ontvangen van marketing van ons en onze derden en uw communicatievoorkeuren.
We verzamelen, gebruiken en delen ook Geaggregeerde Gegevens zoals statistische of demografische gegevens voor welk doel dan ook. Samengevoegde gegevens kunnen worden afgeleid van uw persoonlijke gegevens, maar worden wettelijk niet als persoonlijke gegevens beschouwd omdat deze gegevens uw identiteit niet direct of indirect onthullen. We kunnen bijvoorbeeld uw Gebruiksgegevens aggregeren om het percentage gebruikers te berekenen dat toegang heeft tot een specifieke websitefunctie. Echter, als we Geaggregeerde Gegevens combineren of verbinden met uw persoonlijke gegevens zodat ze u direct of indirect kunnen identificeren, behandelen we de gecombineerde gegevens als persoonlijke gegevens die zullen worden gebruikt in overeenstemming met dit privacybeleid.
We verzamelen geen Speciale Categorieën Persoonsgegevens over u (dit omvat gegevens over uw ras of etniciteit, religieuze of filosofische overtuigingen, seksleven, seksuele geaardheid, politieke opvattingen, lidmaatschap van een vakbond, informatie over uw gezondheid en genetische en biometrische gegevens). We verzamelen ook geen informatie over strafrechtelijke veroordelingen en overtredingen.
Als u geen persoonsgegevens verstrekt
Als we persoonsgegevens moeten verzamelen op grond van de wet of op grond van een contract dat we met u hebben of een contract waarover we met u onderhandelen, en u verzuimt die gegevens te verstrekken wanneer daarom wordt gevraagd, kunnen we het contract dat we met u hebben of proberen te sluiten (bijvoorbeeld om u goederen te leveren of goederen of diensten van u te kopen) mogelijk niet uitvoeren. In dat geval kan het zijn dat we een product dat u bij ons hebt of een aankoop die we bij u gaan doen, moeten annuleren.
3. How are your personal data collected?
We use different methods to collect data from and about you including through:
- Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
- apply for our products or samples;
- submit an inquiry;
- offer a product or service to us;
- request samples or marketing material to be sent to you;
- enter a survey; or
- give us feedback or contact us.
- Automated technologies or interactions. As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies. Please see our cookie section below for further details.
- Third parties or publicly available sources. We will receive personal data about you from various third parties (and public sources) as set out below.
- Technical Data from Google Analytics based in the United States which is gathered when you visit our website. For details on how Google Analytics safeguards these data please visit this URL.
- Contact, Financial and Transaction Data from providers of technical, payment and delivery services.
- Identity and Contact Data from data brokers or aggregators.
- Identity and Contact Data from publicly available sources (such as Companies House and the Electoral Register based inside the EU)
4. How we use your personal data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Where we need to perform the contract we are about to enter into or have entered into with you.
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- Where we need to comply with a legal obligation.
Generally, we do not rely on consent as a legal basis for processing your personal data, although we will get your consent before sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.
Purposes for which we will use your personal data
We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.
| Purpose/Activity | Type of data | Lawful basis for processing including basis of legitimate interest |
| To register you as a new customer or supplier | (a) Identity (b) Contact | Performance of a contract with you |
| To process and deliver your order including: (a) Manage payments, fees and charges (b) Collect and recover money owed to us | (a) Identity (b) Contact (c) Financial (d) Transaction (e) Marketing and Communications | (a) Performance of a contract with you (b) Necessary for our legitimate interests (to recover debts due to us) |
| To manage our relationship with you which will include: (a) Notifying you about changes to our terms or privacy policy (b) Asking you to leave a review or take a survey | (a) Identity (b) Contact (c) Profile (d) Marketing and Communications | (a) Performance of a contract with you (b) Necessary to comply with a legal obligation (c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services) |
| To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) | (a) Identity (b) Contact (c) Technical | (a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganization or group restructuring exercise) (b) Necessary to comply with a legal obligation |
| To use data analytics to improve our website, products/services, marketing, customer relationships and experiences | (a) Technical (b) Usage | Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy) |
| To make suggestions and recommendations to you about goods that may be of interest to you | (a) Identity (b) Contact (c) Technical (d) Usage (e) Profile (f) Marketing and Communications | Necessary for our legitimate interests (to develop our products and grow our business) |
Cookies
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
Cookie policy
What are cookies?
A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.
How do we use cookies?
Our site uses cookies for the following purposes:
- To assess website performance by analyzing data regarding where users come from, geographic location (by country) and behavior once on the site (how much time spent on each page and on the site in general).
- Enhance the website performance by adjusting page content depending on what user behavior data tells us.
- The cookies used on our site are “per session,” and the data gathered is accessible by our company.
- Our company controls the cookie related information on our website.
- We will not use cookies on our website for any other purpose than data gathering and website performance enhancement activities.
How to control cookies
You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.
Change of purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
5. Disclosures of your personal data
We may share your personal data with third parties for the purposes set out in the table Purposes for which we will use your personal data above. We may also share your personal data with third parties to whom we may choose to sell, transfer or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
6. International transfers
We share your personal data within the J.M. HUBER Group. This will involve transferring your data outside the European Economic Area (EEA) if you reside therein.
We ensure your personal data is protected by requiring all our group companies to follow the same rules when processing your personal data.
Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
- We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission. For further details, see European Commission: Adequacy of the protection of personal data in non-EU countries; or
- Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe. For further details, see European Commission: Model contracts for the transfer of personal data to third countries.
Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.
7. Data security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
8. Data retention
How long will you use my personal data for?
We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
9. Your legal rights
Under certain circumstances, you may have specific rights under relevant data protection laws in relation to your personal data:
- Request access to your personal data.
- Request correction of your personal data.
- Request erasure of your personal data.
- Object to processing of your personal data.
- Request restriction of processing your personal data.
- Request transfer of your personal data.
- Right to withdraw consent.
If you wish to exercise any of the rights set out above, please contact us at huberdataprivacy-NOSPAM-huber.com.
No fee usually required
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made numerous requests. In this case, we will notify you and keep you updated.